Undoing changes made to your computer

  1. Enter Safe Mode.
  2. Delete Recently Installed Updates.
  3. Run Windows Update Troubleshooter.
  4. Run A Startup Repair.
  5. Run DISM Tool.
  6. Delete the SoftwareDistribution Folder.
  7. Enable the App Readiness Service.
  8. Run a System File Checker Scan.


How Do I Fix the “Undoing Changes” Error in Windows 10?

Shut Down Your PC and Turn Off Wi-Fi

Press the power button to shut down your computer and do a power drain. Then turn off your Wi-Fi connection. Or you can simply unplug your router if that’s more convenient for you. After you do that, wait for two minutes. Then turn your computer back on and check if it’s still “undoing changes.”

If you managed to boot your computer normally, run SFC and DISM to repair corrupted system files. Additionally, rename the SoftwareDistribution folder.

  1. Press the Windows and X keys at the same time and select Command Prompt (Admin).
  2. Then run the following commands one by one:
    • sfc /scannow
    • DISM.exe/Online /Cleanup-image /Checkhealth
    • DISM.exe/Online /Cleanup-image /Restorehealth
  3. Wait until the process is over.
  4. After that, run the following commands:
    • net stop wuauserv
    • net stop bits
    • rename C:\Windows\SoftwareDistribution\ to SoftwareDistribution.bak
    • net start wuauserv
    • net start bits

You can then connect your computer to the Internet and try to install the problematic updates again.

Boot into Safe Mode

If your default settings and drivers are causing this problem, it should no longer occur in Safe Mode. The same is valid if other programs are interfering with the Windows Update Service.

  1. Press the Power button to shut down your device.
  2. Restart your computer, go to Settings, select Update & Security, and go to Recovery.
  3. Then, go to Advanced startup, and click on Restart now.advanced-startup-windows
  4. After your PC restarts, select Troubleshoot and go to Advanced options.
  5. Select Startup Settings, and then Restart.
  6. Press the F5 key to enter Safe Mode with Networking.
  7. While in Safe Mode, go to Control Panel, select Uninstall a program and click on View installed updates in the left-hand pane. Uninstall the latest updates.uninstall-Windows-10-updates
  8. Then go to Update and Security, and check for updates again. Check if the issue is gone.

Run System Repair

Restart your computer, and immediately press and hold the Power button for about 10 seconds to perform a hard shut down. Make sure to press the Power button while the spinning dots are on the screen. Repeat these steps twice.

Your computer should automatically boot into the Recovery Environment on the third restart. Select Safe Mode if you couldn’t boot into Safe Mode using the method above. Then uninstall and reinstall the problematic update.


If the problem persists, repeat the steps above again to boot into the Recovery Environment. Select Startup Repair this time.

Wait It Out

If you already rebooted your computer countless times, but it still says it’s undoing the most recent changes, let it do its thing. Several users confirmed that after 30 minutes, their laptops restarted normally. However, the whole process may sometimes take up to one hour, so patience is key.


If your Windows 10 computer gets stuck on the “Undoing changes” screen, press and hold the Power button to shut it down. Then disable your Internet connection, and boot up your machine without connecting it to the Internet. If your computer boots up normally, run SFC and DISM.

Alternatively, you can also boot into Safe Mode and uninstall the problematic updates. If nothing works, run Startup Repair to automatically fix the problems that are preventing Windows from loading. Did you manage to fix the problem? Let us know in the comments below.

What causes the Undoing changes made to your computer error?

Software problems are usually the ones to blame if Windows Update won’t work properly on your PC anymore. There could be something wrong with the Windows Update or other dependent services that send your PC into a spiral.

For instance, you might have recently installed a system update that’s not fully supported by Windows 10. Or perhaps your operating system has corrupt files which must be restored as soon as possible.

How to fix We couldn’t complete the updates, undoing changes on Windows 10

There are several ways in which you can approach Windows Update problems and get rid of the Undoing changes made to your computer message. However, it’s a good idea to create a system restore point before getting started. This way, you can roll back Windows 10 to the starting line in case you make any mistakes.

1. Run the Windows Update troubleshooter

Common problems that prevent you from updating Windows can be fixed with the help of the Windows Update troubleshooter. Here’s how to use it:

  1. Right-click the Start button and select Settings
  2. Go to Update & Security
  3. Select Troubleshoot on the left side
  4. Click Additional troubleshooters
  5. Select Windows Update and click Run the troubleshooter
  6. Follow the on-screen instructions
  7. Reboot your PC and try to use Windows Update

2. Restart the Windows Update and dependent services

If the Windows Update, Background Intelligent Transfer, and App Readiness services aren’t running properly or aren’t scheduled to start automatically, your operating system will have a hard time trying to complete updates on your PC. But you can fix this by restarting the services and checking the startup status. Here’s what you should do:

  1. Press Win key + R, type services.msc, and press Enter
  2. Find and right-click Windows Update
  3. Open Properties from the menuWindows 10 shows how to access the Windows Update service properties
  4. In the General tab, set Startup type to Automatic (Delayed Start)
  5. If Service status says Stopped, click the Start button
  6. Click the Apply button and exit this windowWindows 10 shows how to change the Windows Update service properties
  7. In the Services list, locate Background Intelligent Transfer Service and App Readiness to perform the same steps
  8. Reboot your PC and use Windows Update now

3. Turn off Network List Service

Network List Service is a system service that keeps track of the Wi-Fi networks your device connects to. However, it sometimes clashes with the Windows Update service, leading to the Undoing changes made to your computer error after a failed update. To resolve this problem, you just need to disable the faulty service. Here’s how:

  1. Press Win key + R, type services.msc, and press Enter
  2. Locate Network List Service
  3. Right-click the service and go to Properties
  4. In the General tab, set Startup type to Disabled
  5. Click Stop if the service is currently running
  6. Click Apply to commit changes and exitWindows shows how to disable network list service
  7. Restart your PC and try using Windows Update now

4. Use Windows Update Diagnostic

Windows Update Diagnostic is not a tool built into Windows 10 but it’s specially made by Microsoft to troubleshoot Windows Update issues. Here’s how to use it to your advantage:

  1. Log in to Windows 10 with an admin account
  2. Download Windows Update Diagnostic from the official website
  3. Run the tool and select Windows Update
  4. Click Next and follow the on-screen instructionsThe graphical interface of the Windows Update Diagnostic utility
  5. After the fixes are made, open Windows Update Diagnostic again
  6. Select Windows Network Diagnostics, click Next, and proceed with the given steps
  7. When it’s done, restart your PC and try to install system updates

5. Rename the SoftwareDistribution folder

Your operating system downloads Windows updates in the SoftwareDistribution directory and temporarily keeps them there until it finishes updating your computer. But there might be a problem with the folder cache.

Normally, deleting the folder should fix this problem. However, since you’re dealing with a critical part of the operating system, it’s wiser to keep the directory and rename it. Here’s how:

  1. Make sure you’re logged in to Windows 10 with admin rights
  2. Press Win + E to open File Explorer
  3. Go to the C:Windows location
  4. Locate and rename the SoftwareDistribution folder
  5. Reboot your PC and try to use Windows Update

6. Configure Group Policy settings

The We couldn’t complete the updates, undoing changes error message could also be caused by an incorrect configuration in Group Policy. Here’s how you can change it:

  1. Press Win key + R, type gpedit.msc, and press Enter to launch Local Group Policy Editor
  2. Visit Computer Configuration > Administrative Templates > Windows Components > Windows Update
  3. Locate and right-click Configure Automatic Updates
  4. Go to Properties
  5. Select Enabled on the top-left side
  6. Click Apply and exit this window
  7. Restart your PC and try running Windows Update now

7. Check the free disk space

Windows Update needs a certain amount of disk space available on the hard disk. Otherwise, it will not have enough room to download and install new updates. To fix this problem, you can add more disk space to your Windows partition (usually C:) by using a partition manager or Disk Management, a built-in tool.

How to use Disk Management:

  1. Press Win key + R, type diskmgmt.msc, and hit Enter
  2. Pick a large drive besides C: (or where you have Windows installed)
  3. Right-click the drive and select Shrink Volume
  4. Set the new volume size and click Shrink
  5. Select C:, right-click it, and choose Extend Volume
  6. Specify the new, larger size
  7. Reboot your PC and try to use Windows Update

Another way to free up your disk space is by removing large files, applications, and games you don’t need anymore. It’s also a good idea to move data to external disks, upload it to cloud accounts, or burn it to DVDs. This includes photos and videos, among others.

When it comes to junk data, you can get rid of it by turning to a third-party system cleaner or by using the Windows Disk Cleanup tool.

How to use Windows Disk Cleanup:

  1. Sign in to Windows 10 with elevation rights
  2. Check the Recycle Bin and Downloads locations for any files you wish to keep (these folders will be emptied)
  3. Press the Win key, type control panel, and press Enter
  4. Select Administrative Tools
  5. Double-click Disk Cleanup to open this appWindows shows how to access Disk Cleanup from Administrative Tools
  6. Select C: and click OK
  7. At Files to delete, select all items. Then, click Clean up system files
  8. Once the file search is complete, select all items again and click OK
  9. After Disk Cleanup finishes its job, restart your PC and try to use Windows Update

8. Start Windows 10 in Safe Mode

It can be tricky to find the malfunctioning driver, service or process that triggers the We couldn’t complete the updates, undoing changes error message on your Windows 10 PC. However, you can turn off all non-essential components by starting Windows 10 in Safe Mode. Here’s how:

  1. Click the power button to open the menu with the power options
  2. Hold down the Shift key and click Restart
  3. Windows 10 will start in Recovery mode. Select Troubleshoot from the blue screenWindows 10 shows how to use troubleshooting from the advanced startup mode
  4. Choose Advanced options
  5. Go to Startup settings
  6. Click Restart
  7. Press F5 to start Windows 10 in Safe Mode with Networking
  8. Wait until the operating system boots
  9. Run Windows Update

9. Check your drivers

Your computer might have missing or outdated drivers that prevent Windows 10 from updating itself. To fix this problem, you can try reinstalling the missing adapters, updating the obsolete drivers, and rolling back a malfunctioning driver to a previous, stable version.

How to reinstall missing adapters:

  1. Right-click the Start button and go to Device Manager
  2. Look for entries with a yellow exclamation point (it indicates a missing device)
  3. Right-click such an entry and select Uninstall device
  4. After the action completes, right-click any device from the list and click Scan for hardware changes
  5. Restart your computer and allow Windows to automatically install the missing adapter

How to update drivers:

  1. Go to Device Manager
  2. Select a device with an outdated driver
  3. Right-click it and choose Update driver
  4. Click Search automatically for updated driver software
  5. If it can’t find anything, click Search for updated drivers on Windows Update
  6. Reboot your PC and try to use Windows Update

If you can’t identify the obsolete drivers or find a newer version on the web, you can turn to a driver updating tool. It automatically detects all outdated drivers on your PC, finds newer versions on the web, then downloads and installs them.

On the other hand, if you have an incompatible driver that’s already installed in Device Manager, you should roll back to the previous version to avoid system stability problems and any errors triggered in Windows Update.

How to roll back drivers:

  1. Access Device Manager
  2. Right-click the device and go to Properties
  3. Switch to the Driver tab
  4. Click Roll Back Driver and follow the on-screen instructions
  5. If the button is greyed out and you can’t click it, you can’t roll back the driver so it’s safe to skip this stepThe Roll Back Driver button is greyed out in Device Manager
  6. Reboot your computer and run Windows Update now

10. Unplug peripheral devices

Driver problems can also be caused by peripheral devices recently connected to your computer. For example, if you purchased or received a new webcam or Wi-Fi adapter as a gift, it’s possible that the device is not fully compatible with your operating system or has damaged drivers.

To handle this matter, shut down your PC and unplug everything, except for your keyboard and mouse. Then, boot your OS and try to run Windows Update. It if works, just replug the devices after the system is updated. But it’s not a long-term solution because you have to detach the hardware components every time you need to update Windows.

11. Fix hard disk and operating system errors

Hard disk and system file corruption can prevent Windows Update from running properly, resulting in a failure to apply system updates that are signaled by the Undoing changes made to your computer error message.

However, you can repair this problem by turning to CHKDSK (Check Disk), SFC (System File Checker), and DISM (Deployment Image Servicing and Management). All three tools can be operated from the console environment on Windows 10, so you don’t need to install anything. Plus, previous experience with Command Prompt is not required, as long as you follow the instructions below.

How to use CHKDSK:

  1. Press Win key + R, type cmd, and press Ctrl + Shift + Enter to open Command Prompt with elevation rightsWindows 10 shows how to run Command Prompt as admin
  2. Run chkdsk c: /f or replace c: with the Windows drive letterCommand Prompt shows how to run chkdsk c f
  3. When asked to confirm the disk checkup task at the next system boot, type y and press Enter
  4. Reboot your PC and wait for CHKDSK to do its job
  5. Try to run Windows Update now

How to use SFC:

  1. Open Command Prompt with admin rights
  2. Run sfc /scannow and waitWindows shows how to run the sfc scannow command in CMD
  3. Once SFC fixes the system errors, reboot your PC
  4. Try to update your operating system now

How to use DISM:

  1. Launch CMD as admin
  2. Run DISM /online /cleanup-image /scanhealth and waitWindows 10 shows how to run DISM /online /cleanup-image /scanhealth in CMD
  3. If DISM finds any errors, repair them using DISM /online /cleanup-image /restorehealth
  4. Restart your computer and run CMD as admin again
  5. Run SFC, exit, and restart your PC one last time
  6. Try to use Windows Update now

12. Uninstall third-party tools

Not all software applications are fully compatible with Windows 10, even the ones that run in compatibility mode for older Windows versions. A wrong registry entry could conflict with the Windows Update registry settings, so it’s better to avoid installing apps that you’re not 100% sure of.

If you have recently installed a program and started noticing that Windows Update doesn’t work properly anymore, then you should remove it to restore the stability of your operating system. Here’s how:

  1. Right-click the Start button and visit Apps and Features
  2. Set Sort by to Install date (newest first)Windows 10 shows how to sort apps by install date
  3. Select the first app in the list and click Uninstall
  4. Click Uninstall again to confirm
  5. Restart your computer and run Windows Update

Unfortunately, the Windows built-in uninstaller is not advanced enough for stubborn applications. Instead, you can use a program uninstaller to also delete any files and registry entries left behind by the app.

13. Uninstall recent Windows updates

The latest system update you installed could have compromised the entire operating system, rendering Windows Update useless. But you should be able to fix this issue by getting rid of it. Here’s how:

  1. Click the Start button, type control panel, and press Enter
  2. Select Programs and Features
  3. Click View installed updates
  4. Click the Installed On column to sort the updates (newest first)
  5. Double-click the first update in the list
  6. When asked to confirm its removal, click Yes
  7. Restart your PC and try to run Windows Update now

14. Run a malware scan

A malware infection can be serious enough to block critical processes and services. This can also translate to Windows Update functionality issues, represented by the We couldn’t complete the updates undoing changes error message after a failed update.

To rule this out, it’s better to check your PC for malware and remove any pests. If you don’t have any third-party antivirus solutions installed, you can turn to Windows Defender since it’s pretty powerful.

How to use Windows Defender:

  1. Click the Start button, type Windows Security, and open this appWindows 10 shows how to access the Windows Security app
  2. Go to Virus & threat protection
  3. Click Scan options
  4. Select Quick scan and click Scan now
  5. If no malware agents are revealed after the scan, run another one using Windows Defender Offline scan modeWindows 10 shows how to perform a Windows Defender offline scan
  6. Restart your PC and run Windows Update

15. Repair Windows 10 startup issues

If your operating system has trouble loading services, processes, and drivers on boot, this could cause serious problems on your computer, even with Windows Update. To get rid of the Undoing changes made to your computer error message, you can use the Startup Repair tool.

  1. Click the Windows 10 power button
  2. While holding down Shift, click Restart. An alternative solution is to interrupt the Windows booting operation three times to enter Recovery mode
  3. Select Troubleshoot from the blue screenWindows 10 shows how to use troubleshooting from the advanced startup mode
  4. Go to Advanced options
  5. Click Startup Repair
  6. Choose your administrator account and specify your password
  7. Follow the given instructions
  8. Boot Windows and try to update it now

16. Fix system registry settings

Incorrect system registry values can affect the entire operating system and prevent you from using Windows Update properly. Here’s how to repair settings using the Registry Editor:

  1. Press Win key + R, type regedit, and hit Enter
  2. Click Yes if prompted by UAC (User Account Control)
  3. Open the File menu and click Export
  4. Indicate a name and saving location for the registry backup file
  5. Click Save
  6. Visit the following address in Registry Editor:HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUX
  7. Right-click IsConvergedUpdateStackEnabled and select Modify
  8. Set Value data to 0
  9. Set Base to Hexadecimal
  10. Click OK
  11. Now, go to the next location:HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsUpdateUXSettings
  12. Right-click UxOption and select Modify
  13. Set Value data to 0
  14. Set Base to Hexadecimal
  15. Click OK
  16. Head over to:HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftSystemCertificates
  17. Open the Edit menu, go to New, and select DWORD (32-bit) Value
  18. Write the CopyFileBufferedSynchronousIo name
  19. Set Value data to 1
  20. Set Base to Hexadecimal
  21. Click OK
  22. Exit Registry Editor
  23. Restart your PC and try to use Windows Update now

If you encounter any stability issues with your operating system and need to roll back registry settings, just double-click the .reg file you previously created and click Yes when asked to make changes.

17. Edit Group Policy properties

In order for Windows Update to work properly, certain permissions must be set by the Local Group Policy Editor. Otherwise, the system updates might not be able to complete, prompting the We couldn’t complete the updates, undoing changes error message. Here’s what you need to do:

  1. Press the Windows key + R, type gpedit.msc, and hit Enter
  2. Go to Computer Configuration > Administrative Templates > Windows Components > Windows Update
  3. Locate and double-click Configure Automatic Updates
  4. Select Enabled and click Apply
  5. Exit Local Group Policy Editor
  6. Reboot your PC and use Windows Update now

18. Reset the Windows Update components

It sometimes helps to restart the services and other components involved in Windows Update. Here’s how:

  1. Make sure you’re logged in to Windows 10 with admin rights
  2. Press Win key + R, type cmd, and hit Enter to launch Command Prompt
  3. Copy and paste the following commands (press Enter after each line)
  4. Reboot your computer and try to update Windows now

19. Use System Restore

System Restore is a reliable solution to fix any unidentified software issues caused by a new change on your computer. You are basically uninstalling recent applications and rolling back registry settings which could have lead to the Windows Update functionality problems.

How to use System Restore:

  1. Press Win key + R, type control panel, and hit Enter
  2. Go to Recovery
  3. Select a restore point from the list that was created before you started having issues with Windows UpdateWindows 10 shows a couple of system restore points
  4. Click Next and follow the on-screen steps
  5. Restart your computer and try to use Windows Update now

20. Reset Windows 10

If System Restore doesn’t work, you can reset Windows 10 to factory values to keep your personal files but uninstall all applications. Here’s how:

  1. Right-click the Windows 10 Start button and go to Settings
  2. Go to Update & Security
  3. Select Recovery on the left side
  4. At Reset this PC, click Get started
  5. Click Keep my files and proceed with the on-screen instructions
  6. After resetting the operating system, try to use Windows Update


To review, Windows Update sometimes fails to complete system updates and shows an error message instead, which says We couldn’t complete the updates, undoing changes made to your computer. There’s nothing to worry about since should be able to fix this problem without turning to professional aid.

For instance, you can run the Windows Update troubleshooter, restart Windows Update and its dependent services, disable Network List Service, use the Windows Update Diagnostic app, change the SoftwareDistribution folder name, as well as configure Group Policy settings.

It’s also a good idea to check the free disk space, start Windows 10 in Safe Mode, check your drivers, unplug peripheral devices, fix hard disk and operating system errors, uninstall third-party tools and recent system updates, as well as run a malware scan.

Furthermore, you should repair any Windows 10 startup issues, repair broken system registry entries, edit and correct Group Policy properties, reset the Windows Update components

How To Fix “We couldn’t complete the updates. Undoing changes. Don’t turn off your computer” Error In Windows 10

If you are reading this, then most probably you have encountered a problem where you get an “We couldn’t complete the updates. Undoing changes. Don’t turn off your computer” error message displayed on a blue screen. Usually Windows operating system undoes the changes and users then are able to start Windows without any problems (and without updates). However, there are many cases were changes cannot be undone and users are unable to get past the “We couldn’t complete the updates. Undoing changes. Don’t turn off your computer” blue screen error.

In other words, you end up getting stuck with this error every time you restart your computer and nothing changes. This one is a big problem caused because you cannot event log into your Windows and access your files, at least not in a usual way. However, is is possible to solve this problem by launching the Advanced Startup screen and boot Windows into Safe Mode from there or perform certain actions using Advanced Startup tools. So, you need to boot into Safe Mode or Advanced Startup screen first and then to try to apply different solutions. One way to access the Advanced Startup (Automatic Repair) screen is to perform a hard power reset/turn off by turning your computer off using the power button three times in a row. It means that you have to turn on your computer and once it is turned on, turn it off using the power button. Repeat these steps three times in a row and Windows should automatically open the Advanced Startup (Automatic Repair) screen for you.

Another way to access the Advanced Startup screen is by using a DVD or USB which contains your Windows installation media. Insert it and restart your compiuter. You should get an on-screen message saying that you need to press any key to boot from CD or DVD. Simply press any key on your keyboard and follow the instructions. Select the installation language and click “Next”, you should see “Repair your computer” option in the next step, find it and click it. Once you are in the Advanced Startup (Automatic Repair) menu, you can apply the following steps described in our guide below.

we couldnt complete the updates

Restore Your System Using Restore Points

System Restore reverts everything to a saved restore point, but first, you must have one recorded. If a restore point does not exist on your computer, System Restore has nothing to revert to. With a created restore point, this feature will bring your system back to the previous working state, without affecting your files and data. If you have any system restore points that were created before the “We couldn’t complete the updates. Undoing changes. Don’t turn off your computer” blue screen error, then it is very likely that you will be able to solve this problem by restoring your system. To restore your system, click “Troubleshoot”.

restore your system using restore points step 1

In Troubleshoot menu select “Advanced options”.

restore your system using restore points step 2

In Advanced option menu select “System Restore”. Windows will restart and open the System Restore window. You will need to use your account’s password in order to be able to proceed.

restore your system using restore points step 3

Now click “Next”.

restore your system using restore points step 4

If there are restore points created, you will see a list of them. Mark the “Show more restore points” checkbox and it should display more restore points. Select the restore point that suits you best (depending on the time created etc.) and click “Next”.

restore your system using restore points step 5

Confirm your restore point. Your computer will be restored to the state prior to the event detailed in the “Description” field. If you are happy with your choice, click “Finish” and the system restore process will begin.

restore your system using restore points step 6

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Run A Startup Repair

Startup Repair is a Windows diagnostics-based troubleshooting tool that is usually used to repair Windows operating system when something prevents users from starting it. It is usually able to fix problems when there are some damaged or missing system files and it is possible that it could fix the “We couldn’t complete the updates. Undoing changes. Don’t turn off your computer” blue screen error as well. Open Advanced Startup/Automatic Repair window again and go to “Advanced options” menu again by following previously described steps. Click Startup Repair. It will start diagnosing your PC, see if this tool can fix the problem for you.

run a startup repair

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Run DISM Tool

DISM stands for Deployment Image Servicing and Management and it can be used to repair and prepare Windows images, including the Windows Recovery Environment, Windows Setup, and Windows PE. To run DISM scan you need to open Command Prompt first. To do so, open Advanced Startup/Automatic Repair window again and go to “Advanced options” menu again by following previously described steps. In Advanced options window select “Command Prompt”.

run dism tool step 1

Once you have the Command Prompt open, type the “DISM /Online /Cleanup-Image /RestoreHealth” command and press Enter. Restart your computer and see if executing the DISM command fixed the “We couldn’t complete the updates. Undoing changes. Don’t turn off your computer” blue screen error.

run dism tool step 2

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Remove SoftwareDistribution Folder’s Contents

Software Distribution folder is a temporary folder in which Windows stores the update files until they are completely downloaded. Then, Windows starts the updating process. In this case removing SoftwareDistribution folder’s contents might solve the problem and fix the “We couldn’t complete the updates. Undoing changes. Don’t turn off your computer” blue screen error. In order to remove update files you will need to boot your Windows into Safe Mode. To do so, open Advanced Startup/Automatic Repair window again and go to “Advanced options” menu again by following previously described steps. In Advanced options, click “Startup Settings”.

remove softwaredistribution folder contents step 1

In Startup Settings, click “Restart”. After restart, you will be able to choose how to start your Windows.

remove softwaredistribution folder contents step 2

You will be presented with a list of options. To choose an option, press the number on your keyboard or use function keys from F1 to F9. Press F5 or 5 to enable Safe Mode with Networking. Or you can choose the fourth option if you like. Windows now will start in Safe Mode.

remove softwaredistribution folder contents step 3

To delete SoftwareDisribution folder’s contents you need to stop a couple of services by executing a couple of commands. Type “command prompt” in Search and right-click the Command Prompt result, select the “Run as administrator” option from the contextual menu.

remove softwaredistribution folder contents step 4

Now type the “net stop wuauserv” and press Enter. Then type the “net stop bits” command and press Enter again.

remove softwaredistribution folder contents step 5

Now go to “C:\Windows\SoftwareDistribution” location in your Windows and select all of the contents, right-click them and select “Delete” from the contextual menu. Restart your computer and see if you are still getting the “We couldn’t complete the updates. Undoing changes. Don’t turn off your computer” blue screen error.

remove softwaredistribution folder contents step 6

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Reset Your PC

We suggest you to use this method as a last resort only. It is perhaps not as drastic as it may sound, since this process maintains personal files whilst deleting installed programs/applications. “Reset This PC” is a repair tool for serious operating system problems. To do so, open Advanced Startup/Automatic Repair window again, select “Troubleshoot” and then click the “Reset this PC” option.

reset your pc step 1

Select whether you wan to remove apps and settings, but keep your personal files by clicking the “Keep my files” option or nu remove everything – your files, apps and settings by clicking the “Remove everything” option.

reset your pc step 2

That’s it, we hope that one of the methods solved the problem for you and you are now able to use your Windows operating system without problems. If there is another way to fix the “We couldn’t complete the updates. Undoing changes. Don’t turn off your computer” blue screen error and it is not mentioned in our guide – do not hesitate to share it with us and with the others by leaving a comment in our comment section below.

Undoing Changes made to your Computer Fix: Simple Methods to fix it

As with the new Windows 10 update many users are facing errors like “Undoing Changes Made To Your Computer”. Today we will tell you about the method to fix such an error if you’re facing it. There are many ways to fix the following error here below we will tell you about some of them so you can fix them and enjoy surfing your PC smoothly and without any error.

It is common these days that Windows users are facing issues like screen freeze after updating the window. Moreover, errors like we couldn’t complete the updates/undoing changes made to your computer display on their PC screen. So here we will tell you different methods using which you can fix such errors.

So to solve the following errors follow the below methods

There are many methods to fix the issue so you can use any one of the below to fix the Undoing changes made to your computer error.


  • Press and hold Shift + F8 together from the keyboard after restarting your PC.
  • You can also jump into Safe mode by pressing F11 during system startup before the windows display on the screen.
  • Click on the Startup settings option available on the screen.
  • Then select the option or 4 key to enable the Safe mode.


  • After entering into Safe mode try deleting the recent windows delete from your PC, to do so search for the control panel in the windows search available at bottom of the screen.
  • Click on the Programs & Features option and then select View Installed updates.
  • Then a list of Windows updates appears on your screen select the Recent one and then Uninstall it.
  • After that restart your PC and run your Windows without any error.

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  • To do a startup PC repair you have to press and hold the Shift key on the keyboard then click on the Restart option on the Windows start menu.
  • A blue screen display will appear to click on the Troubleshoot option.
  • Then click on the Advanced option.
  • Now choose the Startup Repair option.
  • At last, select the account to startup repair and enter the password.


  • To Run DISM in your PC type Command Prompt in your windows search bar.
  • Select the result and then click on Run as Administrator.
  • Type Command “DISM /Online /Cleanup-Image /RestoreHealth“ on the command prompt window.


  • Search for Windows settings then click on the Update & Security option.
  • After that click on the Troubleshoot option after that select Windows update.
  • Now follow the steps shown on thescreen to run the Troubleshooter.
  • After the process is done restart your PC.


  • Search for Command Prompt in the search bar and click on the Run as Administrator option.
  • Then type SFC/scannow on the command window and press enter.
  • It will clean and fix all the corrupt files on your PC.
  • Now after the process is done restart your PC.


  • Press Windows Key + R key.
  • Then enter sevices.msc and then select OK option.
  • Double right-click on the App Readiness service to open the window.
  • Then select the automatic option from startup type.
  • Now click on Apply option.
  • After the process is complete restart your computer.


  • Go to the Windows settings.
  • Check and click the option Network and internet.
  • Click on the Status option from the right side.
  • Then select change connection properties from the left side.
  • Now enable the option label as Metered connection.
  • Now the automatic updates for your windows will be disabled.

So these are some of the ways using which you can solve your Undoing Changes made to your Computer error.

We couldn’t complete the updates. Undoing changes. Don’t turn off your computer

If you are reading this post, chances are you need information on how to stop the “We couldn’t complete the updates. Undoing changes. Don’t turn off your computer” error message. The error, which is displayed on a blue screen, usually occurs when Windows Update fails. This can happen either due to files not being downloaded properly or other reasons like corrupted system files.

As such, the user encounters the “We couldn’t complete the updates. Undoing changes” error. Sometimes, users are thrown into a loop of the problem every time they try to boot up the system. This can be quite frustrating since the computer keeps throwing the same error message over and over again on every boot up. Typically, the issue occurs when a Windows Update fails, and regardless of how many times you try to restart your PC, you’ll still run into the error same message.

Causes of the “We Couldn’t Complete the Updates. Undoing Changes. Don’t Turn off Your Computer” Error

If you are receiving this error message, you must be eager to know what could have triggered it. Some of the well-known factors include:

  • Incomplete download – If the Windows update files did not download properly for whatever reason, then it can lead to the issue.
  • Lack of sufficient disk space – Usually, you need some free space to allow the installation of the Windows updates. When you have insufficient disk space, the update will not be installed, hence triggering the error message.
  • Corruption of system files – Like noted earlier, if the system files are corrupted, the installation process won’t proceed as expected. As such, you are most likely going to get the “We couldn’t complete the updates. Undoing changes” error message.
  • The Windows update was interrupted during the installation of files. Some users raised the question, “What happens if I force shutdown my computer while updating?” Well, first, the update will not continue, and you risk corrupting some system files. Likewise, since some of the files were still downloading, switching the PC off unexpectedly caused the incomplete download.

How to Resolve the “We Couldn’t Complete the Updates. Undoing Changes. Don’t Turn off Your Computer” Error

If you are in an endless reboot loop and you can’t get to the sign in screen, the best approach is to boot into Safe Mode. To do so, follow the guide below:

  1. If you are running a computer with two or more operating systems, you will see the operating system selection screen when rebooting your machine. Simply click “Change defaults or choose other options.”
  2. If you are running Windows 10 as your only OS, press the F8, F9, or F11 – the options vary, depending on the model and make of your computer. If you don’t know which option works for your PC, press the power button to turn on your device. As soon as the Windows logo appears on the screen, press and hold the power button (for at least four seconds) until it switches off again. Repeat that process three more times, and on the fourth attempt, you should see a prompt that Windows is “Preparing Automatic Repair”.
  3. Next, in the “Choose an option” screen, select Troubleshoot, and then click on Advanced options > Startup Settings>Restart.
  4. After your device reboots, select option 4 to enable Safe Mode (choose option 5 if you want networking as well).
  5. Now, once your PC boots in Safe Mode, follow the steps below. Since the reasons behind the “We couldn’t complete the updates. Undoing changes” error message affect computers differently, some solutions might not work on your device.

Therefore, we urge you to try them all, one by one, in any order, until you get the issue resolved.

Fix 1: Run the Windows Troubleshooter

Before you try anything else, we suggest first running the Windows troubleshooter. This is a built-in feature that scans and detects possible issues that could be preventing you from updating your OS. It also attempts to automatically fix the problems it finds.

The tool is quite effective, and it might be all you need to fix the “We couldn’t complete the updates. Undoing changes” Windows Update error.

To use this tool, follow the below steps:

  1. Press the Windows Key or click Start.
  2. Type in Troubleshooter and click on Troubleshoot Settings.
  3. This operation takes you directly to the Troubleshoot window in the Settings app. Now, in the right pane, look for Windows Update and click on it to highlight additional options.
  4. Click on Run the Troubleshooter and wait for Windows to do its thing.
  5. Check the results of the scan and apply the solutions if any.

Fix 2: Delete the Contents of the SoftwareDistribution Folder

If the troubleshooter couldn’t identify the problem, deleting the files in the SoftwareDistribution folder might help. This folder stores all Windows Update files and if it is damaged or corrupted, you might run into the “We couldn’t complete the updates. Undoing changes” error message. To delete the contents of the SoftwareDistribution folder, follow these steps:

  1. Before you proceed, you have to stop the Windows update services first. To do so, run the Command Prompt with elevated privileges and execute the commands below, one by one, in the presented order:
    • net stop wuauserv
    • net stop bits
    • net stop cryptSvc
    • net stop msiserver
  2. Once that’s done, go to File Explorer (Win + E), and access the SoftwareDistribution folder, which should be located in drive C: – (C:\Windows\SoftwareDistribution).
  3. Delete everything in this folder.
  4. With the contents deleted, it’s time to restart the Windows update services that you have previously stopped. To do so, enter the following commands in an elevated Command Prompt, and press Enter after each command.
    • net start wuauserv
    • net start bits
    • net start cryptSvc
    • net start msiserver
  5. Restart your computer and try running Windows Update again.

Fix 3: Disable Automatic Windows Update

Disabling automatic Windows Update seemed to work for some users and might work for you as well. To do this, you have to stop the Windows Update service via the Services window. Here’s how:

  1. Press the Win + R keyboard shortcuts, type in “msc” (no quotes) in the Run box, and press Enter.
  2. Navigate to the Windows Update service and double-click it to open its Properties.
  3. Click the Startup Type drop-down list and select Disabled.
  4. Check if the service is running next to the Service Status option. If it is, click Stop to stop it.
  5. Hit the Apply button and then click OK.
  6. Restart your PC and try updating the system.

Alternatively, you can set your Internet to Metered Connection to temporarily block Windows 10 from updating automatically. This feature is useful when you are using a limited data plan since it prevents Windows from installing automatic updates.

To turn on the feature, follow the steps below:

  1. Go to the Settings app (Win + I), and open Network & Internet > Status.
  2. Click on the “Change connection properties” link, navigate to Metered Connection and toggle the button to turn it on.

You can disable this feature once Microsoft fixes the issue.

Fix 4: Activate the App Readiness Service

The App Readiness service is required by Windows when installing updates. Check if it is turned off, and if it is, turn it on. Here’s the procedure:

  1. Open the Services window as outlined in Fix 3 above.
  2. Navigate to the App Readiness service and double-click it to open its Properties window.
  3. Click the Startup Type and select Automatic from the drop-down list.
  4. Click Start under Service Status.
  5. Click Apply > OK, and restart your system.

Still encountering the “We couldn’t complete the updates. Undoing changes” error? Move to the next solution below.

Fix 5: Delete Recently Installed Updates

We mentioned that Windows files might not have downloaded properly or the Windows update was interrupted during installation. If that’s the case, you can try to delete the problematic Windows update files using the steps below:

  1. Press the Win + I keyboard shortcut, and select Update & Security > Windows Update.
  2. Click the “View update history” link.
  3. Choose the Uninstall Updates option, look for the problematic updates and uninstall them.


Fix 6: Run DISM and SFC Tools

If the error is caused by the corruption of system files, try running the Deployment Image Servicing and Management (DISM) and System File Checker (SFC) tools. The DISM feature is quite effective in resolving various issues affecting your system files. The SFC tool, on the other hand, checks for corrupt or damaged system files and replaces them with good copies.

First, let’s start by running the SFC tool:

  1. Open the Command Prompt with administrator rights. To do so, press the Windows logo on your keyboard, type in “cmd” (no quotes). Select Run as Administrator in the right pane.
  2. Type in the command sfc /scannow, and hit “Enter”. This process usually takes anywhere between 5-15 minutes.
  3. Once it has completed successfully, execute the following command:

DISM /Online /Cleanup-Image /RestoreHealth.

  1. Restart your system and check if the error has been resolved.
  2. If the DISM tool is unable to obtain files online, insert the installation media and type in the command:

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess

Note: Replace C:RepairSourceWindows with the path to your installation media (USB or DVD).

  1. Now, re-run the SFC tool to make sure that all corrupted system files were fixed.

Fix 7: Restore Your System

In most cases, when nothing seems to work, restoring your system to a previous good point when everything was functioning correctly does the trick. In this case, it would help resolve the “We couldn’t complete the updates. Undoing changes” error. Since you are unable to access your PC, you will have to run system restore from the Advanced Options screen.

Here’s how:

  1. Follow the steps at the beginning of this post to get to Safe Mode. Once you get to the Troubleshoot screen, select Advanced Options > System Restore.
  2. On the System Restore window, you may be asked to input your account’s password to proceed.
  3. Click Next.
  4. Choose the appropriate restore point. If the restore point that you are looking for is not displayed, check the “Show more restore points” checkbox.
  5. Once you find the restore point, click Next.
  6. Confirm your choice and click Finish to begin the process.

Fix 8: Reset Your PC

The last resort, if everything else fails, is to reset your PC to factory defaults. To do so, follow the guide below:

  1. Follow the steps to boot the computer to Safe Mode, and when you get to the Choose an Option screen, select Troubleshoot > Reset this PC.
  2. Choose whether or not to keep your files and follow the prompts to finish the process.
  3. Once your PC is reset, updates should install without running into the “We couldn’t complete the updates. Undoing changes” error message.

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