Logitech keyboard not working

If your Logitech keyboard has stopped working, it may be due to battery issues. … You can fix this issue by turning the keyboard off, flipping the keyboard over and removing the battery compartment. Replace the batteries inside and then turn the keyboard back on. Your Logitech keyboard should start working.

How to Reset a Logitech Wireless Keyboard

You’re trying to use your Logitech keyboard to type something but suddenly it has become unresponsive. Don’t panic as this is a common problem with several potential fixes. How you fix your Logitech wireless keyboard will depend on what the underlying cause is.

Logitech Keyboard Not Working: Battery

If your Logitech keyboard has stopped working, it may be due to battery issues. Logitech wireless keyboards are supposed to have a pretty long battery life, but this can greatly vary depending on the type of batteries that you are using and how much you are using the keyboard. Low batteries are one of the most common causes for a Logitech keyboard to suddenly stop working. You can fix this issue by turning the keyboard off, flipping the keyboard over and removing the battery compartment. Replace the batteries inside and then turn the keyboard back on. Your Logitech keyboard should start working. If you notice that batteries are quickly depleting on your keyboard then you might consider using higher quality alkaline batteries as these tend to last longer.

USB Ports

The Logitech wireless keyboard relies on a USB receiver to work. If there is an issue with the USB port then this receiver will no longer function properly and, as a result, your Logitech keyboard will not be working. You can typically fix this particular problem by unplugging the receiver and plugging it into a different USB port. If your keyboard now works then you know that the previous port is not working. If the keyboard still doesn’t work, try plugging another device into either of these USB ports. If that device works then you know that the USB port is not to blame.

Issues with Receiver

Your Logitech wireless keyboard comes with either a standard USB receiver or a Unifying receiver. The receiver may stop working and this can cause your Logitech keyboard to stop working. You can distinguish between the two receiver types by looking closely at the receiver. If it has an orange box with a black star symbol within it, you have a Unifying receiver. If your receiver does not have this logo then you have a standard receiver. Standard receivers cannot typically be replaced so if yours has stopped working, you will likely need to purchase a new wireless keyboard with a new receiver.

Unifying receivers can be replaced and reprogrammed to work with any Unifying mouse or keyboard. You can purchase a replacement receiver through Logitech or electronics stores online. Reprogram your device by downloading the Unifying software from Logitech’s website and then launching it. Follow Logitech’s directions on screen to sync the receiver with your keyboard.

Driver Issues

A bad driver can also cause problems with your Logitech wireless keyboard. You can fix this by reinstalling the driver. Click the “Start” button and then click “Control Panel” followed by “Device Manager.” Double-click the keyboard device and then click the “Driver” tab. Click “Update Driver” to update your keyboard’s driver. Windows will search for and install the best version of your driver. If none are found then you can go to Logitech Support to download and install the driver for your specific wireless keyboard. Reboot the computer after installing and your wireless keyboard should be reset and fully working again.

How to Troubleshoot a Microsoft 2000 Wireless Keyboard

Generally, the Microsoft 2000 wireless keyboard is very dependable. However, it may not work properly at times. Many things can cause this. To determine (and resolve) this problem, you should follow certain troubleshooting steps quickly. This will hopefully help you solve your problem so you don’t needlessly spend money on a new keyboard.

Reset the Connection

Step 1

Press the button on the receiver. The Microsoft 2000 wireless keyboard connects to the computer via a receiver that plugs into a USB port on the PC. The receiver sends and receives the signals to and from the keyboard. Once you press the button, the light on the receiver should blink.

Step 2

Flip the keyboard over and locate the Connect Channel button (usually near the battery compartment). Press the button.

Step 3

See if the light on the receiver is a constant green. If not, repeat the steps.

Change USB Ports

Step 1

Locate the USB cable from the receiver.

Step 2

Trace the cable to its USB port.

Step 3

Unplug the cable from the USB port.

Step 4

Plug the cable into a different port.

Step 5

Check to see if the Microsoft 2000 wireless keyboard works.

Check the Batteries

Step 1

Flip the keyboard over.

Step 2

Open the battery compartment.

Step 3

Remove the batteries.

Step 4

Replace the old batteries with new batteries.

Step 5

Close the compartment.

Step 6

Check to see if the Microsoft 2000 wireless keyboard works.

Signal Noise

Step 1

Inspect the area around the computer. Look for fans, radios, fluorescent lights or other electronic devices that send or receive signals.

Step 2

Remove any devices that could cause interference with the Microsoft 2000 wireless keyboard.

Step 3

Check to see if the Microsoft 2000 wireless keyboard works.

Software Installation

Step 1

Download the current version of the Microsoft 2000 wireless keyboard software (see Resource). Sometimes the software that runs the keyboard becomes corrupt. Replacing the software with a fresh installation can resolve the problem.

Step 2

Follow the steps to install the driver software.

Step 3

Restart the computer (if necessary).

Step 4

Check to see if the Microsoft 2000 wireless keyboard works.

Use a Different Computer

Step 1

Unplug the receiver from the PC.

Step 2

Locate a different compatible computer.

Step 3

Install the necessary driver software (see Resource).

Step 4

Plug the receiver into the new computer.

Step 5

Check to see if the Microsoft 2000 wireless keyboard works. If it does work, then there is a problem with your computer system. If it does not work, then your keyboard may be defective.

How to Troubleshoot a Logitech Wireless Keyboard & Mouse

Logitech wireless keyboard and mouse packages free you from the restrictions of corded keyboards and mice by allowing you to use your computer without a tangle of wires. You can use your wireless keyboard and mouse from across a room, allowing you to lounge on your couch or in bed while you work. If your wireless keyboard and mouse aren’t functioning properly, you can determine the source of the problem by systematically checking your mouse and keyboard for problems.

Step 1

Check to ensure that the wireless receiver is plugged into your computer. Press the “Connect” button on the bottom of the receiver to attempt reconnecting your mouse and keyboard to the computer. If your mouse and keyboard use Bluetooth, ensure that your computer’s Bluetooth is active and detects the mouse and keyboard.

Step 2

Check to see if the keyboard and mouse are turned on. If the power indicator lights on the keyboard and mouse are not green, press the “Power” button to turn the keyboard and mouse on.

Step 3

Check the batteries of the mouse and keyboard. If the batteries are dead, replace them with fresh batteries and reconnect the mouse and keyboard to the computer by pressing the “Connect” button on the bottom of the wireless receiver attached to the computer. If your mouse and keyboard use rechargeable batteries, let the batteries recharge before using the device again.

Step 4

Uninstall and reinstall your wireless keyboard and mouse drivers. Sometimes, the Logitech drivers are at fault for a bad connection. Use the Control Panel to uninstall the old drivers, then visit the Logitech website and install the latest drivers for your keyboard and mouse.

Step 5

Search the Logitech Support Database. If your keyboard and mouse are still failing to function properly, visit the Logitech Support website and browse the support page for your product for specific solutions

Fix: Logitech Keyboard not working

Noticeably, there were several problems after the Windows update where they Logitech keyboard fails to register some keys or doesn’t respond at all. There are several workarounds with this issue but before you move on to implementing them, make sure you check out the tips below:

  • Make sure that the wireless receiver is correctly plugged into your computer in the correct port.
  • The batteries in your wireless keyboard should not be depreciated and should be in a working condition.
  • The USB connection device should not be plugged into a USB root hub. It should be directly connected to the computer.
  • There should not be interference of Radio Frequencies from other sources near your computer.

Solution 1: Troubleshooting if the Keyboard is not functioning

If all the above tips hold, you should check if the keyboard is working on another computer or laptop. If the keyboard works perfectly on another computer, it probably means that there is some software conflict on your device or the ports are not functioning properly.

If the keyboard doesn’t work on another computer, it probably means the problem lies with the device itself. Make sure you go through the tips listed above again. Also, try plugging the USB dongle receiver of the keyboard in and out and see if this makes any difference.

Solution 2: Removing Logitech Software

Logitech products often come with Logitech software which proves to be a bridge between the software and the hardware. It lets you bind keys, update the firmware, set macros, control lighting, or simply help in pairing the devices. It is possible that the software in your computer isn’t working as expected and in turn, causing conflicts with the hardware. We can try reinstalling the software and see if this does the trick.

  1. Press Windows + R, type “appwiz.cpl” in the dialogue box and press Enter.
  2. Here all the programs installed on your computer will be listed. Right-click on the Logitech software and select “uninstall”.
  1. Once uninstalled, restart your computer and remove the Keyboard or the receiver from your computer.
  2. After the computer is turned back on, plug the hardware back in and install the software. Now check if the problem at hand got solved.

Solution 3: Uninstalling/Disabling Third-Party Antivirus Software

All Antivirus software constantly monitor your computer’s activity which also includes external devices connected to the computer. With that being said, there are cases where the antivirus conflicts with Logitech software rendering it useless for pairing. You can check our article on How to Disable your Antivirus. We have listed the ways on how to disable the software by covering as many products as we can. Some specific Antivirus which was noted to cause the problem were Comcast Constant Guard. Nonetheless, you should disable your antivirus software no matter what it is.

After disabling your Antivirus, restart your computer and see if this made any difference. If it didn’t, feel free to enable the antivirus software back on.

Note: Disable your antivirus software at your own risk. Appuals will not be responsible for any damage caused to your computer.

Solution 4: Restarting HID Human Interface Service

HID Human Interface Service enables the generic input access to Human Interface Devices (HID). This activates and maintains predefined keys on your keyboard, mouse, remote controls etc. Anything with human input, this software is responsible to manage it. This software is specifically known to fix problems with hotkeys on Logitech keyboards such as Volume up and down, next track etc. We can try restarting it and see if this does the trick.

  1. Press Windows + R, type “services.msc” in the dialogue box and press Enter.
  2. Once in services, navigate through the list until you find “Human Interface Device Access”. Right-click it and select Properties. The service might also be listed as “Human Interface Device Service”.

PRO TIP: If the issue is with your computer or a laptop/notebook you should try using Restoro Repair which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption.

  1. Make sure that the startup type is set as “Automatic” and the service is running. You can re-plug your device after restarting the service and see if this does the trick.

Solution 5: Disabling Filter Keys

Windows ease of access provides several functionalities to help the user in using the computer. One of these functionalities is called “Filter Keys”. If you are getting a slow response from your keyboard or you have to deliberately press each key for a long period of time, this solution will fix the problem for you.

  1. Press Windows + R, type “ease of access” in the dialogue box and open the application.
  2. Once in ease of access, look for the option “Make the keyboard easier to use”.
  1. Uncheck the option “Turn on Filter Keys”. Press Apply to save changes and exit.
  1. Now check if the problem at hand got solved.

Solution 6: Refreshing Keyboard Drivers

We can now try reinstalling the default drivers for your keyboard by uninstalling them from the device manager and restarting your computer. When you restart your computer, the computer automatically detects the hardware connected and since there are no drivers installed for the device, it installs the default drivers. This might solve the problem if you have faulty drivers installed.

  1. Click on the Windows + R, type “devmgmt.msc” in the dialogue box and press Enter.
  2. Expand the category of Keyboard. Now right-click on the device and select “Uninstall device”.
  1. Now Windows will ask you to confirm your actions before it proceeds with the uninstallation. Select “Uninstall” to proceed.
  1. Now restart your computer and plug in your device (mouse/keyboard). Now Windows will automatically detect the hardware connected and attempt at installing the required drivers.
  2. If it still doesn’t work, head back to the device manager and most probably you will see the device present with a tiny exclamation mark in front of it. It means that the driver for this device isn’t installed properly.
  3. Right-click it and select “Update driver”. Now select “Search for drivers automatically”. Make sure that you have an active internet connection. Hopefully, the drivers will be installed and the device starts functioning again properly.
  1. If it still doesn’t install the required drivers, head over to Logitech’s official website and download the drivers for your specific device. Repeat the update process like we did earlier and this time, select “Search for drivers manually” and navigate to the file path of the driver you downloaded.

TIP: If none of the Methods have resolved the issue for you, we recommend using Restoro Repair Tool which can scan the repositories to replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. Restoro will also optimize your system for maximum performance.

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