How to Fix an Unexpected Store Exception Error in Windows 10
- Check the Health of Your Hard Drive. The error often indicates that you’re using a failing hard drive. …
- Update Your Display Driver. …
- Run System File Checker. …
- Disable Your Antivirus. …
- Turn Off Fast Startup.
- 1 How to Fix an Unexpected Store Exception Error in Windows 10
- 2 1. Check the Health of Your Hard Drive
- 3 2. Update Your Display Driver
- 4 3. Run System File Checker
- 5 4. Disable Your Antivirus
- 6 5. Turn Off Fast Startup
- 7 Unexpected Store Exception Is Commonly Caused by Hardware
- 8 How to Fix Unexpected Store Exception Error In Windows 10
- 9 What Causes An Unexpected Store Exception Error In Windows 10?
- 10 Check Your System Hardware
- 11 Scan For Corrupted System Files
- 12 Run The Check Disk Utility
- 13 Check For Windows And Driver Updates
- 14 Reset Or Reinstall Windows 10
- 15 Fixing Common BSOD Errors In Windows 10
How to Fix an Unexpected Store Exception Error in Windows 10
Getting a blue screen of death (also known as a stop code error), where your system unexpectedly crashes, is frustrating. Especially when you don’t understand the problem. However, if you encounter the Windows 10 Unexpected Store Exception error, we can help.
Despite what you might think, this error has nothing to do with the Microsoft Store. Instead, we’re going to show you various ways to troubleshoot this error to determine the cause of an Unexpected Store Exception in Windows 10.
1. Check the Health of Your Hard Drive
The error often indicates that you’re using a failing hard drive. It’s easy to check this with a free program like CrystalDiskInfo. Download the standard edition, run the installer, and open the program.
The tabs at the top let you change between drives if you have multiple. Look at the Health Status, which is being determined from the values listed in the table beneath.
Good means exactly that and shows your drive is in fine health. Bad or Caution is obviously negative.
If you see either Bad or Caution status, then you need to replace the drive as soon as possible because it’s at risk of failing imminently. In fact, even if you see Good, it’s worth switching the drive if you have a spare—the number one cause of the Unexpected Store Exception stop code is a faulty hard drive. If the error stops appearing with a different drive, you’ve found the problem.
See our guide on how to replace a hard drive if you need help with switching yours.
Check the Rest of Your Hardware
If your hard drive is fine, it’s worth checking the rest of your hardware for faults. That’s because the Unexpected Store Exception error is most commonly caused by faulty hardware. Your CPU, GPU, or RAM could be throwing the error.
Windows has two built-in tools to help: Performance Monitor and Windows Memory Diagnostic. For help on using these, along with third-party hardware diagnostic apps, please read our guide on how to test your PC for failing hardware.
2. Update Your Display Driver
Display drivers causing incompatibility issues can also trigger this error. It’s worth ensuring they are updated.
To begin, boot your system into safe mode. Check out our guide on booting Windows 10 in safe mode if you need a hand.
Then follow these instructions to reinstall your display driver:
- Press Windows Key + X and click Device Manager.
- Double-click on Display adapters. This will display your graphics card. Right-click the result and click Uninstall device. Confirm it and restart your PC.
- Press Windows Key + I to open Settings and click Update & Security.
- Click Check for updates. Windows should automatically find the latest driver and update your system.
If that doesn’t work, go to your graphics card manufacturer’s website to download the drivers, following its instructions. See our guide to replacing outdated Windows drivers for more information on downloading and updating drivers.
3. Run System File Checker
Faulty system files could also cause the Unexpected Store Exception error. Handily, Windows includes an easy way for you to scan your system and have it automatically attempt to repair any problematic files.
- Press Windows Key + X.
- Click Command Prompt (Admin).
- Once opened, type sfc /scannow and press Enter.
This will initiate the scan. It’ll display a message once completed. It might “not find any integrity violations”, which means all is fine. Alternatively, it might say:
- Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log
- Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log
If so, input the following in Command Prompt to view that log:
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop
This will output the log to your desktop, where you can review the problematic files. If the errors can’t be fixed, as per the second message listed above, you may want to consider a factory reset of Windows to get fresh copies of system files.
4. Disable Your Antivirus
Your antivirus software could be interfering with your system and causing the error. Try temporarily disabling your antivirus and see if the error still occurs. How to disable it will vary depending on your software, but chances are it’ll be somewhere in the program’s settings.
If you’re using Windows Defender, disable it like so:
- Press Windows key + I to open Settings.
- Go to Update & Security > Windows Security > Virus & threat protection.
- Beneath Virus & threat protection settings, click Manage settings.
- Slide Real-time protection to Off.
Alternatively, if using any third-party antivirus software, you could try uninstalling it entirely. Press Windows Key + I to open Settings and go to Apps. Find your antivirus on the list, click it, then click Uninstall.
Of course, it’s not the best practice to leave your system unprotected. If this doesn’t fix the Unexpected Store Exception error, enable your antivirus again to help keep your computer secure.
5. Turn Off Fast Startup
Fast startup is a feature that is enabled by default on up-to-date Windows 10 systems. With this, your computer uses a type of hibernation to give you quicker boot speeds, especially on hard disk drives.
While great, it can cause some drivers not to load properly, leading to the Unexpected Store Exception error. As such, it’s worth disabling fast startup to see if it gets rid of the error.
- Press Windows key + R to open Settings.
- Click System > Power & sleep.
- Beneath Related settings, click Additional power settings.
- Click Choose what the power buttons do.
- You may need to click Change settings that are currently unavailable.
- Uncheck Turn on fast start-up (recommended).
- Click Save changes.
Unexpected Store Exception Is Commonly Caused by Hardware
Hopefully, the steps above have helped you troubleshoot or solve the issue. Most commonly, the culprit for the Windows 10 Unexpected Store Exception blue screen error is faulty hardware. If not, the other steps mentioned are worth perusing.
A blue screen of death can be caused by many things but are especially common if you’ve changed something on your system recently.
How to Fix Unexpected Store Exception Error In Windows 10
While Windows 10 is a remarkably stable operating system compared to older releases (Windows Me, anyone?), it isn’t bug-free by any means. From time to time, any computer system can crash or fail, and Windows is no different. For most Windows users, this is often combined by a blue screen of death (BSOD).
BSOD errors often come with hard-to-decipher names, and the unexpected store exception error is one example of that. Unfortunately, there isn’t a single or obvious cause for this kind of BSOD. That said, if you’re trying to fix an unexpected store exception error in Windows 10, here are some common fixes you could try.Table of Contents
What Causes An Unexpected Store Exception Error In Windows 10?
Trying to determine what a BSOD error is caused by isn’t the easiest process, but unexpected store exception errors are most often caused by hardware failures, such as a faulty hard drive or graphics card, or by other essential hardware components in your PC, such as your system memory.
Users on support forums, Reddit, and elsewhere have mentioned hard drive failures to be one of the biggest causes behind this kind of error. However, hardware failures aren’t necessarily always the cause of this error, as other users have speculated major system or driver updates as being the cause in many cases.
Whether it’s a hardware failure or a software conflict, there are some common fixes you can try before you think about replacing your PC. We’ve compiled those fixes below for you to try.
Check Your System Hardware
An unexpected store exception BSOD may not have an obvious cause, but as we’ve mentioned, hardware faults are one of the biggest causes online. This is why it’s important to check your system hardware first if you’re seeing errors like this one occur.
You should check your hard drive for errors to see if this is the cause. If it is, get your files backed up quickly, because if your system drive fails, you’ll be left trying to extract files from a dead drive, which isn’t an easy process and will probably fail.
Don’t forget to test your other system components, too. Graphics cards and system memory can also cause this BSOD error to pop up, so test for bad memory using tools like memtest, or use software like FurMark to test your graphics card.
Scan For Corrupted System Files
If you’ve checked your hardware and you’re confident that there are no faults or issues, an unexpected store exception error could point to another likely option: corrupted system files.
You can quickly test this using Window’s built-in system file checker (sfc) command from an elevated PowerShell terminal or command line. The instructions below refer to using PowerShell for this, but they will also work for cmd, too.
- Open a PowerShell window by right-clicking the start menu and clicking PowerShell (Admin). Once PowerShell is open, type sfc /scannow and press enter to begin the scan.
- It’ll take a bit of time for Windows to scan your PC. The sfc tool should automatically fix any problems it detects, but you may need to hit Y to accept any prompts before the process ends.
Run The Check Disk Utility
Another useful tool to try, especially if the sfc command finds no problems, is to run the chkdsk utility. Like the system file checker tool, chkdsk allows you to scan your system drive to look for errors.
If you suspect minor errors with your hard drive are causing BSODs like these, then chkdsk would be a good tool to run, as it can often help to fix your file system, bypass bad sectors, and more. Like sfc, you can run chkdsk from a PowerShell or command line window with admin privileges.
- To do this, right-click the start menu and click PowerShell (Admin) to launch it. In the PowerShell window, type chkdsk /r to schedule a scan, then hit the Y key to confirm.
The chkdsk tool runs as a boot scan, meaning you’ll need to reboot your PC and let it scan your drive before Windows boots to ensure no conflicts. If any issues are detected, chkdsk should fix them, then boot into Windows automatically as soon as the process is complete.
Check For Windows And Driver Updates
System conflicts causing BSODs can also be the result of outdated drivers or software. If you’re seeing unexpected store code exception errors on your PC, you might want to check for Windows updates, as well search for any available driver updates for your hardware.
Windows software and driver updates often come with important fixes and improvements for your PC that can stop BSOD errors like these from occurring. You can check for both Windows and driver updates from the Windows Settings menu.
- To access this menu, right-click the start menu icon and click the Settings option. From here, click Update & Security > Download (or Download and Install) to begin downloading and installing any updates that are listed as available.
You may also need to check manufacturer websites for more recent updates, especially if you’re using NVIDIA graphics cards (or similar brands), where driver updates are more common.
Reset Or Reinstall Windows 10
If you’ve tried everything else, a last-ditch effort to reset or reinstall Windows can sometimes wipe away underlying issues with your system configuration that you haven’t been able to previously diagnose.
Unlike older Windows versions, it’s now possible to quickly reset Windows to its default settings without needing to resort to a full disk wipe and reinstallation (although this option does remain available).
- If you want to reset Windows, open Windows Settings by right-clicking the start menu and clicking Settings. In the Settings menu, click Update & Security > Recovery > Get started.
- You can choose to keep your files (click Keep my files to do this) or wipe your hard drive and start afresh (click Remove everything instead).
Once you’ve made your choice, Windows will begin the reset process. You may be required to accept or confirm further stages but, once the process has completed, you should find that many of the more common problems should be resolved.
Fixing Common BSOD Errors In Windows 10
When an unexpected store exception error pops up on your PC, don’t panic. Using the steps above, you should be able to (in most cases) get Windows back to working order. Similar steps can fix other BSODs too, such as a Windows stop code memory management BSOD error caused by memory issues.
If you’re struggling to problem-solve a BSOD error, you may need to find and analyze BSOD dump files first. Sometimes, however, there are no simple fixes, and only resetting Windows 10 can fix the problem (other than replacing your hardware). A fresh installation can take some time, but if you’re out of options, it may be the best way to fix your PC.
If you have your own fixes you’d like to share, please leave them in the comments section below.